These days, a strong and reliable internet connection isn’t just a luxury—it’s a necessity. Whether you’re working from home, streaming your favorite shows, or simply staying connected, understanding how NBN and telecommunications work in a strata building can make life a whole lot easier. If you’re an owner, investor, or resident, here’s what you need to know.
How Does NBN Work in Apartment Buildings?
If you live in an apartment, your building is classified as a Multi-Dwelling Unit (MDU) by NBN Co. That means your internet setup may look a little different from a standalone house. Depending on your building, your connection could be one of the following:
Fibre to the Premises (FTTP) – The gold standard, delivering fibre-optic cables straight to your apartment for super-fast speeds.
Fibre to the Building (FTTB) – Common in apartments, this setup brings fibre to a central point in the building, with existing wiring distributing the internet to individual units.
Fibre to the Node (FTTN) – A mix of fibre and old telephone lines, meaning your internet speed depends on how far you are from the node.
Hybrid Fibre Coaxial (HFC) – Uses a blend of fibre and pay TV cables to deliver internet access.
Who’s Responsible for NBN in Your Building?
When it comes to installing and maintaining the NBN, different parties play different roles:
NBN Co – They install and maintain the network up to your building’s main connection point.
Owners Corporation (OC) – They manage the internal wiring and ensure common areas are properly connected.
Residents/Owners – You choose your internet service provider (ISP) and handle your own apartment’s setup.
Common Issues and How to Solve Them
Strata buildings come with their own unique challenges when it comes to internet access. Here are some common issues and ways to fix them:
- Slow Speeds or Weak Signals – If your connection is sluggish, old wiring in the building could be to blame. Upgrading internal cabling may help.
- Delays in Getting Connected – If your building wasn’t included in the initial NBN rollout, it may take extra time to get everything up and running.
- Limited ISP Choices – Some buildings have exclusive deals with certain ISPs, which can be frustrating. If this is the case, speak to your OC about expanding options.
- Access Issues for Technicians – NBN technicians sometimes need access to locked service rooms or wiring cabinets. Make sure the OC has a clear process for allowing access when needed.
How Strata Buildings Can Improve Internet Access
- Good internet doesn’t just happen—it takes planning. Here’s how strata committees and OCs can help:
- Upgrade Old Wiring – If the building’s wiring is outdated, it’s worth looking into an upgrade for better speeds.
- Ensure New Developments Are NBN-Ready – If you’re involved in a new apartment project, make sure it’s designed with NBN in mind.
- Allow Multiple ISP Options – Giving residents more choices helps drive competition and keeps prices reasonable.
- Make Access Easier for Technicians – Keeping service rooms accessible can prevent unnecessary delays in installations and repairs.
Final Thoughts
Fast and reliable internet is essential for modern apartment living. By understanding how your building’s NBN setup works and taking proactive steps to improve it, you can make sure you’re getting the best possible connection. If you’re experiencing issues, start by chatting with your OC or property manager—they might already be working on solutions!
For more information on how Amity Strata Management can assist with your building’s telecommunications and NBN setup, contact us today.
